Incident Triage Analyst
Company: OneMain Financial
Location: Evansville
Posted on: April 30, 2024
Job Description:
The Incident Triage Analyst will drive active incidents through
remediation and will assist tracking all gaps identified during an
incident. They will serve as an escalation point, coordinating
across multiple areas from Operations, service teams, OneSupport,
architecture, networking, and more. This position will provide
incident scribing, intelligence reporting, and metrics. The
position reports to the Manager of Risk Treatment and Incident
Triage. They will collaborate closely with external partners,
security architecture teams, risk centric security teams, and other
internal stakeholders to empower the business and continuously
enhance the security posture of the organization. - -Cybersecurity
Risk, a team within OneMain's Enterprise Risk Management
organization, is a fast-growing team focused on providing expert
insight into risk, developing team members, and effective oversight
of cybersecurity and technology risk.--- This is a team where you
can work with great team members across the Cyber Risk, Cyber Tech,
Risk Management, and Technology organizations.--- You will be
challenged to excel with exciting and challenging opportunities
daily.--- There is transparency and great support from management
teams to allow team members to be effective, grow their careers and
meet company goals.--- Hard work and initiative are rewarded and
recognized by management and colleagues alike, which promotes a
culture of respect and value across the organization.--- Within the
Cybersecurity Risk team, you will be conducting meaningful work and
making a difference in the lives of OneMain's customers and team
members by promoting a cybersecurity culture, optimizing
cybersecurity capabilities, protecting data, and developing cyber
resilient programs.--- - -Key Responsibilities: -
- Support the IR lifecycle by assisting to triage events of
potential incidents and establish root cause of findings -
- Be able to tell a story with data from documenting an incident
as a scribe to creating meaningful metrics and writing reports
-
- -Bring consistency and cohesion to the program by assisting
with the updates of team processes
- Support regulatory and audit findings through artifact
generation -
- Must build and maintain strong working relationships with
partner teams from IT engineering, End User Computing, Operations,
and other stakeholders to remediate Information Security and/or
Vulnerability Findings. - -
- Exercise sounds judgement while triaging potential incidents
-
- -Work with other industry experts on learning, exploring, and
adapting new best practices -
- Escalate issues appropriately and in a timely fashion with
minimal supervision -
- Revise and update documentation -
- Evaluate information to determine compliance with standards
-
- Create metrics and support leadership updates -Desired Skills
and Experience -
- Minimum 2 years of experience in IT Security or Information
Technology -
- Previous experience working in a Security Operations Center in
an enterprise environment -
- Bachelor's degree in Information Technology or equivalent
experience.
- Ability to communicate effectively with all levels of staff,
management, and clients both orally and in writing -
- Ability to stay organized in a fast-paced environment and keep
leadership informed in a quick, succinct way -
- Strong problem solving and critical thinking skills. Ability to
prioritize.
- Strong work ethic, excellent use of discretion and judgment
-Knowledge of information security tools and processes -
- Knowledge of computer hardware and software - -
- Basic understanding of computer networking -
- Understanding computer security policies, -frameworks, and the
latest security principles and protocols such as Information
Technology Infrastructure Library v3 or v4 (ITIL)
- Must be proficient with Microsoft Office SuiteNote:
Employment-based non-immigrant visa sponsorship and/or assistance
is not offered for this specific job opportunity.Location: Hybrid
schedule. Some travel required. Candidates must live within 1 hour
driving of the following locations:
- Baltimore, MD
- Wilmington, DE
- Evansville, IN
- Chicago, IL
- Dallas, TX
- Charlotte, NCWho we AreOneMain Financial (NYSE: OMF) is the
leader in offering nonprime customers responsible access to credit
and is dedicated to improving the financial well-being of
hardworking Americans. Since 1912, we've looked beyond credit
scores to help people get the money they need today and reach their
goals for tomorrow. Our growing suite of personal loans, credit
cards and other products help people borrow better and work toward
a brighter future.Driven collaborators and innovators, our team
thrives on transformative digital thinking, customer-first energy
and flexible work arrangements that grow lives, careers and our
company. At every level, we're committed to an inclusive culture,
career development and impacting the communities where we live and
work. Getting people to a better place has made us a better company
for over a century. There's never been a better time to shine with
OneMain.Because team members at their best means OneMain at our
best, we provide opportunities and benefits that make their health
and careers a priority. That's why we've packed our comprehensive
benefits package for full- and some part-timers with: -
- Health and wellbeing options including medical, prescription,
dental, vision, hearing, accident, hospital indemnity, and life
insurances
- Up to 4% matching 401(k) - -
- Employee Stock Purchase Plan (10% share discount) - -
- Tuition reimbursement - -
- Paid time off (15 days vacation per year, plus 2 personal days,
prorated based on start date)
- Paid sick leave as determined by state or local ordinance,
prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start
date)#LI-DWB#LI-Hybrid
Keywords: OneMain Financial, Terre Haute , Incident Triage Analyst, Professions , Evansville, Indiana
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