Licensed Collections Specialist
Company: Talent Search PRO
Location: Indianapolis
Posted on: February 16, 2026
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Job Description:
Job Description Job Description What you will be doing: Manage a
portfolio of assigned delinquent accounts. Initiate contact with
debtors through phone calls, emails, and written correspondence to
discuss outstanding debts, payment options, and negotiate payment
arrangements. Document all collection activities, including
communication records, payment arrangements, and any relevant
information obtained during discussions with debtors within client
standards and Federal regulations. Provide exceptional customer
service to debtors, responding to inquiries, providing accurate
information, and addressing concerns. Utilize skip tracing
techniques and tools to locate debtors who have changed contact
information or are difficult to reach. Experience you will need:
Strong negotiation and persuasion skills, with the ability to
effectively communicate with debtors in a respectful and
professional manner. Effective verbal and written communication
skills, including active listening skills and the ability to
empathize with debtors. Ability to handle difficult conversations
and resolve conflicts while maintaining composure and
professionalism. Detail-oriented with excellent organizational and
time management skills. Reliable, with the ability to work flexible
day, evening, and weekend hours as required. Basic computing
skills. Must be able to obtain required license for collecting upon
placement. High school diploma or equivalent; some college
coursework in business or related fields is preferred. 0-1 years of
experience in collections or related customer service roles,
preferably in a financial or credit environment. Proficiency in
using collections software, customer relationship management (CRM)
systems, and Microsoft Office Suite. Familiarity with debt
collection laws, regulations, and compliance requirements.
Keywords: Talent Search PRO, Terre Haute , Licensed Collections Specialist, Accounting, Auditing , Indianapolis, Indiana
