Debt Collections Specialist
Company: Talent Search PRO
Location: Indianapolis
Posted on: April 4, 2026
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Job Description:
Collections Specialist – $41.6K Bonus 14 Paid Holidays Full
Benefits 401k match, stock purchase plan, tuition reimbursement, 12
weeks fully paid parental leave, gym subsidies, pet insurance, and
generous PTO including volunteer time. Join a fast-paced team where
you’ll manage accounts, work directly with customers, and play a
key role in resolving outstanding balances while delivering a
professional and empathetic experience. What you will be doing:
Manage a portfolio of assigned delinquent accounts. Initiate
contact with debtors through phone calls, emails, and written
correspondence to discuss outstanding debts, payment options, and
negotiate payment arrangements. Document all collection activities,
including communication records, payment arrangements, and any
relevant information obtained during discussions with debtors
within client standards and Federal regulations. Provide
exceptional customer service to debtors, responding to inquiries,
providing accurate information, and addressing concerns. Utilize
skip tracing techniques and tools to locate debtors who have
changed contact information or are difficult to reach. Experience
you will need: Strong negotiation and persuasion skills, with the
ability to effectively communicate with debtors in a respectful and
professional manner. Effective verbal and written communication
skills, including active listening skills and the ability to
empathize with debtors. Ability to handle difficult conversations
and resolve conflicts while maintaining composure and
professionalism. Detail-oriented with excellent organizational and
time management skills. Reliable, with the ability to work flexible
day, evening, and weekend hours as required. Basic computing
skills. Must be able to obtain required license for collecting upon
placement. High school diploma or equivalent; some college
coursework in business or related fields is preferred. 0-1 years of
experience in collections or related customer service roles,
preferably in a financial or credit environment. Proficiency in
using collections software, customer relationship management (CRM)
systems, and Microsoft Office Suite. Familiarity with debt
collection laws, regulations, and compliance requirements.
Keywords: Talent Search PRO, Terre Haute , Debt Collections Specialist, Accounting, Auditing , Indianapolis, Indiana
