Receptionist - NE
Company: Westminster Village Terre Haute
Location: Terre Haute
Posted on: May 26, 2023
|
|
Job Description:
TITLE: Receptionist- Evening shiftEXEMPT STATUS:
Non-ExemptREPORTS TO: Director of Human ResourcesGENERAL SUMMARY
:The Receptionist is responsible for answering and transferring all
incoming calls in a courteous and professional manner, giving
information, direction and other appropriate assistance to
residents, staff, guests and vendors and performing a variety of
other clerical duties as assigned.PRINCIPLE DUTIES :Essential Job
Duties :Opens and closes the reception desk and properly secures
all files, keys and equipment in the office area.Receive visitors
and vendors to the facilityAnswer telephone, transfer
calls.Communicates to the appropriate parties, promptly and
clearly, all messages and material directed to them.Respond to
resident emergency calls through Tel Tron Assurance System and
notify appropriate parties.Respond to fire alarms/drills through
fireboard and Tel Tron System.Accepts and records, as directed,
payments, reservations, appointments and cancellations and the
like.Receipt all in-coming cash and maintain petty cash fund.Sort
and distribute in-coming mail, log and track all packages and
prescription deliveries.Maintain supplies and reorder when
necessaryReserve resident guest rooms.Log residents in and out of
facility.Maintain Visitors Log book.Enter resident absence
cards.Maintain office equipment and call for repairs when
needed.Schedule transportation on facility van for residents.All
other duties as assigned by supervisor.HOSPITALITY FOCUS:The
Westminster Village fully embraces a culture of hospitality. To
that end, we include the following hospitality promises as a guide
for our interpersonal interactions with residents, co-workers, and
guests:We greet residents, employees and guests warmly, by name and
with a smile.We treat everyone with courteous respect.We strive to
anticipate resident, employee and guest needs and act
accordingly.We listen and respond enthusiastically in a timely
manner.We hold ourselves and one another accountable.We embrace and
value our differences.We make residents, employees and guests feel
important.We ask "Is there anything else I can do for you?"We
maintain high levels of professionalism, both in conduct and
appearance, at all times.We pay attention to details.WELLNESS
FOCUS:The Westminster Village employees are expected to promote a
healthy community culture for all residents and employees. This is
a whole-person approach to health and wellness which includes eight
dimensions of wellness: Emotional, Environmental, Health Services,
Intellectual, Physical, Social, Spiritual and Vocational. Through
these efforts we can ensure and exceed residents' wellness needs
relating to their mind, body and soul, which may also have a
positive effect on the employees, as a result.QUALIFICATIONS :High
School graduate with two years of general office experience
preferred.Previous experience answering a multi-line phone
preferred.Typing and experience with other business machines very
desirable.Ability to work under pressure, meets deadlines, be
exacting in performance and work well without direct
supervision.Must display a courteous, friendly, and helpful
attitude toward the public.PHYSICAL REQUIREMENTS/WORKING CONDITIONS
:Must be able to sit for up to 75% of the workday; must be able to
stand and walk throughout the workday. Must be able to push and
pull up to 50lbs unassisted. Must be able to lift up to 30 lbs.
Must be able to bend and reach. Must have good manual dexterity for
typing and operation of office machinery including computer.
Requires continuous mental and visual attention to diversified
operations.
Keywords: Westminster Village Terre Haute, Terre Haute , Receptionist - NE, Administration, Clerical , Terre Haute, Indiana
Click
here to apply!
|