Order Entry Pharmacy Technician - 2nd shift
Company: Synchrony Pharmacy Indianapolis
Location: Indianapolis
Posted on: July 5, 2025
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Job Description:
Overview: Careers close to home and your heart Since our
founding in 1997, we’ve been making long-term care better for our
residents and more rewarding for our team members. We’re a Fortune
Best Places to Work in Aging Services, a certified Great Place to
Work, and one of Glassdoor’s Top 100 Best Companies to Work. If
you’re looking for a place that embraces you for who you are, helps
you achieve your full potential, and makes working hard feel less
like hard work, then look no further than Trilogy.
Responsibilities: Enters incoming orders for pharmacy services.
Informs customers of the receipt, pricing, shipping dates and
delays of orders. Answers and responds to customer inquiries.
Hours: -2nd shift Duties 1. Enters customers' names, addresses, and
billing information, product numbers, and specifications of items
to be purchased into the order entry system. 2. Verifies and enters
physician information into the system. 3. Enters new medication
orders and enters refills. 4. Sorts, correlates and distributes
copies obtained from fax machines. 5. Receives and responds to
customer complaints and/or issues. Forwards escalated concerns to
the Order Entry Supervisor. 6. Reviews and verifies customer and
order information for correctness, checking it against previously
obtained information as necessary. 7. Assists specified departments
in the preparation and shipment of orders to designated locations.
8. Checks inventory records to determine availability of requested
merchandise. 9. Reviews orders for completeness according to
reporting procedures and forwards incomplete orders for further
processing. 10. Meets Expectations of Excellence for position. 11.
Supports facilities, departmental goals and the overall objectives
of the Company. 12. Complies with all laws, regulations and
standards of ethical conduct. 13. Performs all job duties with a
friendly positive and team-oriented approach. 14. Complies with all
Company policies, procedures, rules and standards. Qualifications:
Requirements: - Proficient math skills - Computer knowledge -
Customer service skills - Telephone etiquette skills - Able to sit
for long periods of time - Available to work overtime - Available
to work holidays and weekends - Knowledge of medical language and
abbreviations - Detail oriented - High school diploma or GED *CB103
pharmacy pharmacy
Keywords: Synchrony Pharmacy Indianapolis, Terre Haute , Order Entry Pharmacy Technician - 2nd shift, Customer Service & Call Center , Indianapolis, Indiana
