TerreHauteRecruiter Since 2001
the smart solution for Terre Haute jobs

General Manager

Company: Home Instead
Location: Terre Haute
Posted on: November 20, 2022

Job Description:

Home Instead Terre Haute is searching for a dynamic individual to join our TEAM!! We are currently looking for a full time General Manager.The General Manager is charged with successfully leading and coordinating all operational activities resulting in the growth and development of the business. Key functional areas include Marketing/Business Development, and Client/Caregiver Satisfaction,Primary Responsibilities

  • Lead, mentor and motivate team to ensure key business metrics are achieved and primary tasks are completed accurately and timely.
  • Understand key business drivers that affect overall profitability and manage activities to optimize growth and margins.
  • Meet established critical business targets including:
    • Hours of Care
    • Revenue
    • Caregiver Productivity
      • Manage outcomes of all departmental activities and direct changes that will drive achievement of operational goals.
      • Compile and communicate key monthly operational statistics.
      • Continually identify new and innovative ways to improve service levels.
      • Ensure an exemplary level of Client and CAREGiver satisfaction.
      • Monitor, mediate and log Client service concerns resolve issues.
      • Develop strong relationships with key referral partners within network.
      • Marketing and Networking in 461 Territory as well as attend Marketing events
      • Ensure Client/CG introductory meetings are being conducted per standard protocol.
      • Organize and maintain general office operations and procedures.
      • Conduct routine Team meetings to ensure effective communication and collaboration across functions.
      • Monitor performance provide coaching & discipline as necessary.
      • Recruit, hire and train new staff as needed.
      • Monitor and optimize departmental capacity and overtime.
      • Maintain attendance records, schedules & time off requests to ensure appropriate coverage for regular business hours, after hours and holiday coverage.
      • Coordinate monthly calendars for Scheduling team and Weekend On-call.
      • Routinely audit staff documentation and On-call reports.
        • Continually develop best practices within the CAREGiver hiring and training processes.
        • Monitor office expenditures manage to annual budget.
        • Attend required meetings with Home Instead Franchise owners
        • Attend trainings at Home Office in Omaha and other areas as requiredEducation and Experience
          • Bachelor degree or equivalent.
          • Four to ten years of related business experience or an equivalent combination of education and work experience may be considered.
          • Knowledge of the senior care industry (preferred but not required)Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Terre Haute , General Manager, Executive , Terre Haute, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Terre Haute RSS job feeds