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Store Manager

Company: Belle Tire
Location: Terre Haute
Posted on: May 13, 2020

Job Description:

To Connect with a recruiter today text "Apply" to 44844 JOB SUMMARY: The Store Manager is a positive, energetic, ambitious team player that provides 100% customer satisfaction. This position is responsible for the overall operations of a fast-paced tire and automotive service facility. Duties and Responsibilities: * Continuous thinking and sharing of ideas to improve Belle Tire * Do the right thing for the customers, employees, and vendors * Assess customers' needs and provide Belle Tire solutions according to their needs * Meeting and exceeding defined goals and objectives * Building customer relationships * Managing a cash drawer: cashing customers out * Clean shop, showroom, restrooms, and waiting room if needed * Pick up tires/parts from stores and vendors if needed * Open and Close the location * Assists manager with coaching and directing employees * Scheduling of employees * Daily cash reconciliation * Managing and coaching the employees * Directing and controlling the workflow in the service department * Personal growth of each team member * Inventory management * Facility management * Communicate with Marketing to manage showroom look and feel * Recruiting and terminating employees * Understanding and analyzing a profit & loss statement * Order new shop employees' uniforms * Follows Belle Tire's safety policies * Other duties as assigned by retail store manager Minimum Qualifications: Basic Qualifications * 18 years of age * Valid driver's license * Willing to relocate within a 30 mile radius * Ability to communicate clearly and professionally with co-worker, management and customers * Ability to read and write English * Ability to listen and process knowledge * Must possess time management skills * Must possess ability to multi-task * Ability to delegate * Excellent organizational skills * Ambitious * Represents one's self and Belle Tire in a professional manner * Demonstrates a commitment of high quality service to internal and external customers * Expected to coach and train other employees * Calm, sympathetic, and fair * Ability to complete tasks thoroughly, accurately, and in a timely manner * Expected to handle day to day paperwork of retail operation Education Requirements * High School Diploma/GED is required Experience Requirements * Automotive Background is required * Previous Belle Tire Management experience Physical Demands: * Must be able to stand for long periods of time * Must be able to occasionally lift over 60 pounds * Requires motion entailing bending, twisting, pushing, pulling, stretching and continuous bilateral use of fingers and wrists. Preferred Qualifications: * Thorough knowledge of Point of Sale * Thorough knowledge of Nelle * Thorough knowledge of Order Trac * Thorough knowledge of Glass Software (currently Quest) * Thorough knowledge of recording system (currently Log My Calls) * Thorough knowledge of customer service software (currently Medallia) * Thorough knowledge of recruiting software * Thorough knowledge of e-mail software * General knowledge of Microsoft Office: (Excel & Word) * Ability to process all forms of payment * Thorough knowledge of Belle Tire's shipping and receiving procedures * Thorough knowledge of Belle Tire's physical inventory procedures * Thorough knowledge of Belle Tire's Tire Sales Process * Thorough knowledge of Belle Tire's Auto Service Sales Process * Thorough knowledge of Belle Tire's products and services * Thorough at analyzing Belle Tire's Profit & Loss Statement * Thorough knowledge of Belle Tire's opening and closing procedures * Thorough knowledge of Belle Tire's alarm system operation * Thorough knowledge of Belle Tire's Tire Technician Process * Thorough understanding of the Bureau Automotive Repair (B.A.R) rules * General knowledge of how and why Belle Tire's shop equipment works * Thorough knowledge of Belle Tire's hiring and termination procedures Working Conditions: Varying work hours, Mon-Sat, some overtime may be required. Workshop environment, with heavy physical requirements: long periods of standing on your feet, lifting up to 60 pounds to chest level, bending, twisting, grabbing, and reaching. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Belle Tire, Terre Haute , Store Manager, Hospitality & Tourism , Terre Haute, Indiana

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