Outreach Team Member
Company: Engaging Solutions, LLC
Location: Terre Haute
Posted on: July 30, 2022
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Job Description:
Description:
Who We AreEngaging Solutions is what we are, and what we do! Our
mission is to provide tailored business solutions that improve the
quality of life for everyone in the communities we serve. That
commitment is accomplished through our core values: People, Impact,
Community, Equity & Integrity. What makes us unique is we are small
enough to be flexible, large enough to deliver excellence, and
agile enough to adapt to any organization's needs.We offer
competitive pay, excellent benefits, and a holistic approach to
work life balance including work from home opportunities. It's no
wonder Engaging Solutions has been selected as one of Indianapolis'
Top Workplaces (Indy Star 2016, 2017, 2018, 2020 & 2022) and is
ranked as a Fastest Growing Business by Fortune Magazine!Position
Purpose: We are seeking friendly, engaging, and outgoing team
members to provide feet on the street outreach to our members. Your
primary duties will include welcoming new members and securing
completion of a health needs screening. To excel in this role, you
will be confident, outgoing, persistent, and have excellent
communication and organizational skills.
Requirements:
Responsibilities:Conduct outreach to new members within 90 days of
enrollment (either in provider offices or by going door to
door)Secure completed Health Needs ScreeningVerify member
information and eligibilityManage workload according to
deadlinesClearly communicate Anthem programs available to new
membersEnroll members into additional programs, and respond to
inquiries as they ariseExperience/Skills:Minimum of two (2) years
of experience in either volunteer or paid position working in
community settings with at risk populations providing coordination
of services is preferredProficient with Microsoft Office, including
Outlook, Word and ExcelSensitivity to and experience working within
different culturesExcellent interpersonal skillsAbility to work
independently and as part of a team environmentAbility to identify
problems and opportunities and communicate findings to
managementDeveloping knowledge of local, state & federal healthcare
laws and regulations & all company policies regarding case
management practicesDemonstrate compassion, support and
collaboration with members and familiesComfort with asking
pertinent questionsAwareness of community & state support
resourcesAbility to keep composure and professionalism during times
of high emotional stressAbility to maintain confidentiality and act
in the company's best interestPosition Requirements:Proof of
COVID-19 vaccination requiredMobile Worker: This is a mobile
position, meaning that regular travel to different work locations
is essentialReside in the same territory as assigned to work in;
exceptions may be considered, due to business needMay be required
to travel greater than 50% of time to perform work duties. A valid
driver's license, car, and insurance are necessary for work related
travelFlexible hours, including possible evenings and/or weekends
as needed to serve the needs of our membersPI185407512
Keywords: Engaging Solutions, LLC, Terre Haute , Outreach Team Member, Other , Terre Haute, Indiana
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