TerreHauteRecruiter
the smart solution for Terre Haute jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Terre Haute
Posted on: November 10, 2018

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLDeborah3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Terre Haute , Inbound Travel Consultant, Professions , Terre Haute, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Mgr III Logistics with Security Clearance
Description: Principle responsibility is leading the Supply Chain Logistics and Asset Management planning and execution strategies for Raytheon IIS Mission Support and Modernization MSM mission area. The selected (more...)
Company: Raytheon
Location: Indianapolis
Posted on: 11/19/2018

Have a Class-A CDL? $2500 Sign-On Bonus- Salary + Up To $0.50 CPM
Description: Looking for a better CDL career We're hiring Class-A CDL drivers with a minimum of 1 year CDL experience near Indianapolis, IN. 2500 Sign-On Bonus At Lawrence Transportation, our drivers come first. (more...)
Company: Lawrence Transportation Company
Location: Indianapolis
Posted on: 11/19/2018

OTR Truck Driver (CDL A)
Description: OUR BIGGESTPAY INCREASE EVER --Our NEW starting pay will be increased from--49 cpm - 53 cpm based on experience and hazmat endorsement.--We are a family first company and have revised our home time so (more...)
Company: Dick Lavy Trucking, Inc.
Location: Indianapolis
Posted on: 11/19/2018


Maintenance Foreman
Description: Responsible for preventative maintenance and/or maintenance repair work in a state institution. Supervises a crew of offender maintenance workers following general instructions
Company: State of Indiana
Location: Indianapolis
Posted on: 11/19/2018

Truck Driver
Description: 5,000 Sign On Bonus Position Summary: Penske is widely known for its success on the racetrack, but did you know we employ thousands of truck drivers Join our team of professional truck drivers at Penske (more...)
Company: Penske
Location: Indianapolis
Posted on: 11/19/2018

Now Hiring Class A CDL Drivers - Home Daily
Description: Job Description: HOME DAILY NOW HIRING CLASS A CDL DRIVERS REGIONAL, DEDICATED, LOCAL DRIVING POSITIONS Call
Company: Premier Transportation
Location: Indianapolis
Posted on: 11/19/2018

CDL A Lease Purchase Regional Truck Driver
Description: As a Professional Lease Purchase Driver, What would YOU like to Accomplish If you are a professional looking for something more from your driving experience, we need to talk RT T knows that we make (more...)
Company: RT&T Enterprises
Location: Indianapolis
Posted on: 11/19/2018

CDL-A OTR Company Driver (Indianapolis,IN)
Description: Be the best-respected driver on the road.
Company: J.S. Helwig and Son LLC
Location: Indianapolis
Posted on: 11/19/2018

Regional CDL-A Truck Drivers
Description: Guaranteed home time increased pay packages You ll find that more with CDL-A regional truck driver jobs at NTB We need experienced drivers who want to earn predictable home time and better pay rates (more...)
Company: NTB Trucking
Location: Indianapolis
Posted on: 11/19/2018

CDL-A Owner Operator Drivers
Description: Now is a great time to for Owner-Operator truck drivers to partner with Marten Marten Transport has always had great freight and earning power for contractors --- and now it's better than ever Earn (more...)
Company: Marten Transport LTD
Location: Indianapolis
Posted on: 11/19/2018

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Terre Haute RSS job feeds